Technical Trainer – Industrial Calibration Products
Marietta, GA

The Technical Trainer – Industrial Calibration Products is directly responsible for supporting both pre and post-sales operations. Day-to-day activities include client training, & technical support.  This role will be remote,  work from home, but requires travel averaging 50%.

Why work here?:

• Best-in-class calibration products, known for quality and precision
• Work remotely from home office
• Global company with fast-growing US presence
• Health Insurance premiums paid 100% for employee
• Profit-sharing and 401k with employer match
• Paid vacation – 15 days minimum

 DUTIES AND RESPONSIBILITIES:

• Pre-Sales (25%):
• Supporting sales representatives and personnel including system configuration & proposal writing.
• Training of sales representatives and personnel.
• Instrumentation research/training (learning about different types of trimming or calibration for smart instruments, unique instruments, etc.)
• Supporting Marketing Actions i.e. White/Technical Paper writing.
• Any type of new research and reporting to help develop company (flow research as an example)

   

• After Sales (75%):
• Training of customers both online and in-person
• Tier 1 and Tier 2 helpdesk support
• Project Management
• Any other duties as directed by the Technical Director or President

QUALIFICATIONS:

• Bachelor’s Degree (BA) from a four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Calibration knowledge of Pressure, Electrical, and Temperature instruments for Process Industries (Pharma, Power & Energy, Oil & Gas, etc..).
• Calibration Software knowledge namely ProCal, Emerson AMS, Blue Mountain, Compucal, Cornerstone, Maximo, etc..) is a plus.
• List & Label or Crystal Reports Software Application experience
• A high level of interpersonal skills is essential to this role. The incumbent will also need to demonstrate a passion for technology and enjoy working within the core market sectors of Oil and Gas, Petro-Chemical, Energy, Food and Beverage, and Pharmaceutical processing.
• High-level networking should be supported by the ability to operate at lower levels including work with smaller customers and individual engineers on a daily basis.
• Experience utilizing Microsoft Office (Outlook, Word, and Excel)