Technical Product Manager
New Hyde Park, NY

We are currently looking for a Technical Head of Product for one of our growing Logistics clients specializing in the Pick-up/Drop-off industry. This position would sit in the Nassau County Area and may require some travel. This position will own the entire product vision, strategy, and roadmap across every surface of the client’s network — from the consumer PUDO experience and carrier-facing driver app to the partner API layer and internal operations tooling. The Technical Product Manager will partner with Engineering, Operations, and Commercial to ship the tools and integrations that power how our customers send, how our partners receive, and how our operators deliver. This is a hands on role for someone who wants to build a product from the ground up in a real world environment where what you ship has direct operational consequences.

Responsibilities:

PUDO Network Product

• Coverage automation: real-time syncing of shop locations and carrier coverage via API

• PUDO partner tooling: onboarding, shop management, and location data feeds

• Consumer-facing experience: parcel drop-off, tracking, and confirmation flows

Carrier & Driver App

• Parcel-level scanning enablement across the driver app

• Proof-of-delivery product: roadmap for ML-based POD validation

• Exception and triage flows for failed scans and missed pickups

Cross-Border Product

• US-UK and UK-US outbound product: T11 customs workflow, duty pre-payment, gateway routing

• Station onboarding tooling for ORD, LAX, DFW, and MIA expansion markets

• Cross-border SLA and compliance product requirements

Partner & Commercial Tooling

• SLA performance, coverage reporting, exception visibility

• Contract and rate card tooling: volume minimums, pricing tiers, and commercials reporting

• API integration: Partner’s PUDO feed, coverage automation, and data exchange

Requirements:

• 7+ years in product management, with at least 3 years in a senior or lead product role

• Background in logistics, last mile, marketplace, or supply chain technology strongly preferred

• Proven track record of owning a product from 0-to-1 through scale

• Experience working with APIs, carrier integrations, or logistics data platforms

• Familiarity with cross-border, customs, or international shipping workflows is a plus

Skills & Attributes

• Exceptionally strong communicator — you can align operations, engineering, and commercial stakeholders in the same room

• Comfortable in ambiguity – This is early, and the roadmap will evolve fast

• Data-driven: you define success metrics before you ship and track them rigorously

• Hands-on: you are not above writing a spec, joining a driver route, or pulling a coverage report