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Supervisor, Credit & Collections
Portsmouth, NH

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Direct Hire

$80,000 - $90,000 / yr


Located near Portsmouth, NH, our client is a 250-year-old, brand-name, leading provider and manufacturer in their industry. Their name is synonymous with industry-leading quality and innovation which has made it the brand of choice! Company has 3,000+ employees across 12 locations.


Offered is a competitive salary including bonus, 401k match, excellent benefits, an employee discount, and opportunities for growth. This is an in-office position.



The Supervisor, Credit & Collections is responsible for overseeing the collections of past due accounts and the assessment of credit risk.



  • Supervisor a team of 2 credit analysts.
  • Monitors accounts receivable aging reports for key accounts and is responsible for timely collections of assigned accounts, reducing past due, bad debt exposures, and other quantitative targets.
  • Performs day-to-day activities in a fast-paced i.e., review of daily order hold report, account reconciliations, and related collection activities.
  • Interfaces and establishes strong working relationships with our customers, sales, operations, and other departments to resolve billing, credit, and collection issues, i.e.,
  • Initiates credit memos for shortages, pricing, discounts, freight, and policy matters.
  • Reviews Credit Applications to establish credit limits, including risk analysis, i.e.
  • Reviews customer financial statements, bank, and trade references and DNB & Creditntell reports.
  • Prepares proposals for third-party agency placement and/or write-off to bad debt.
  • In coordination with the credit and collections manager, reviews progress and resolutions of issues on a regular basis while ensuring that policies and procedures affecting the credit and collections process are followed. 



  • Bachelor’s degree in business.
  • 7-10+ years of relevant supervisory experience required.
  • Experience working for a product company highly desired.
  • A professional candidate with strong collections background, a customer service/retention mindset and strong negotiation skills. B2B experience is a PLUS!
  • Familiarity and/or working knowledge of US Government sites for invoice and payment acknowledgments.
  • Strong analytical, problem-solving, and decision-making and analytical skills.
  • Proficiency with Microsoft Office, including Word, Outlook, Excel (VLOOKUP and Pivot tables), and Oracle.
  • Function well independently and in a team-oriented environment.
  • Detailed oriented, ability to multi-task.
  • Local to the Portsmouth, NH area.
  • Must be a US Citizen


Our client is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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