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Senior Product Manager Aftermarket
Richmond, VA

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Senior Product Manager for Aftermarket for the Market Leader and  Equipment Provider in the World for their product line

This is an exciting opportunity to be a major catalyst in the growth division of a successful company that is targeted for aggressive growth!!!!

About the company

  • Global company with over 580 employees
  • US Headquarters in Richmond Va.
  • 40% of the worldwide market share for their product line

What the company offers you:

  • Extremely attractive compensation plan
  • Medical, Dental, and Vision Plans
  • Ability to participate in FSA or HSA programs
  • Company paid life insurance up to $50k, with the ability to purchase additional coverage
  • Company paid AD&D up to $50k with the ability to purchase additional coverage
  • Dependent Life policies available
  • STD and LTD Disability
  • 401k with company match
  • Company believes in investing in their people including offering tuition reimbursements programs
  • Vacation and Paid holidays
  • Responsive and actively involved senior management – that welcomes new ideas and contributions to the success of the operation
  • Collaborative, team environment

The Role you will play:

The primary role of the Senior Product Manager for Aftermarket is ownership and execution on all aspects of product management for the full line of aftermarket products and services, which include:

  • Aftermarket OEM Parts
  • equipment
  • Extended Warranty

Key responsibilities include:

  • Developing and executing the overall strategy and vision for the aftermarket suite of products and services
  • Using data to analyze product sales, margins, market share to track business performance and inform decisions around product, operations, sales, and marketing strategies needed
  • Developing and executing the overall strategy and vision our e-commerce channel, e-shop
  • Management of direct reports
  • Worldwide Product Portfolio Management
  • Worldwide Business Analysis & Sales Focus
  • Marketing/Brand Awareness Focus
  • Pricing
  • E-Commerce Product management

What the ideal candidate needs:

  • Undergraduate degree in business, engineering or related discipline required, MBA preferred
  • 5-7 years related product management experience working for an aftermarket business or aftermarket organization within a capital equipment manufacturing company
  • Experience developing and deploying effective customer loyalty programs is a plus
  • Experience developing and executing successful extended warranty services is a strong plus
  • Self-motivated, driven to succeed individual who Is able to set priorities, work plans and schedules to achiever goals
  • Strategic / creative thinker ready to lead and own the “big things” while not hesitating to get dirty and in the trenches with operations, sales and customer support that is needed
  • Data Driven Decision maker able to utilize reports, analytics, and dash boards to manage product lines
  • Experience using data analysis tools such as Microsoft Power BI, Microsoft Access, Microsoft Excel, and with ERP systems such as JD Edwards
  • Excellent written, verbal, and presentation skills.
  • Great critical thinking and problem-solving skills
  • Comfortable with presentations, meetings, conversations with customers, product users, and prospects.
  • Able to work flexible hours, including outside of traditional office hours, due to global presence
  • Able to travel domestically and international – valid passport required (20% travel on average)

Ideally, candidate would be physically located, or willing to re-locate to Richmond.  Flexibility exists for some remote work when based in Richmond. 


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