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Security Engineer – Fortinet , Cisco, and or Palo Alto
Overland Park, KS

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Job Title: Security Engineer

About the Company: Our Client is a global cybersecurity SaaS solutions provider, delivering a range of solutions that help their clients meet cybersecurity and compliance objectives.  

Responsibilities:

  • Troubleshoot, diagnose, and solve customer issues
  • Implement change requests for managed security customers, providing 2nd & 3rd level troubleshooting support
  • Point of technical contact and escalation for our prestigious customers
  • Local representation with customers and Technical Account Management
  • Effective and prompt communications with clients and internal staff/management
  • Technical mentorship for security analyst team
  • Strong knowledge and experience with routing and switching
  • Generate and maintain operational process and training documentation
  • Provide input to constantly improve our products and services to add value for our customers and shareholders
  • Obtain and/or maintain up to date certifications for all products supported
  • Analysis, recommendation and implementation of new technologies
  • Technical Account Review Meetings with customers

 

Qualifications:

  • Bachelors or equivalent experience; preferred Bachelor’s degree in Computer Science
  • Minimum of 4 years hands-on experience with System, Network, or Security Administration including firewall, NGAV and Server      
  • Minimum of 3+ years hands-on experience including certification Palo Alto Firewalls and at least 1 of the following; Fortinet, Cisco ASA & FirePower, Palo Alto, Juniper, Check Point, Azure, AWS, Google cloud
  • Relevant certifications in System Administration, Networking, and/or Security
  • Ability to demonstrate a detailed knowledge of IP networking, Routing & Switching, System Administration, and Information Security
  • A “make it happen” attitude and approach plus very presentable to customers
  • Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative
  • Clear, logical and persuasive communication skills with an ability to work closely with executives and employees at all levels
  • Excellent attention to detail
  • Genuine passion for Information Security

 

Skills:

  • Professional demeanor and strong work ethic
  • Excellent troubleshooting and analysis skills
  • Ability to apply critical thinking and logic to a wide range of intellectual and practical problems
  • Strong written communication skills including the ability to develop process documentation or guidelines for technical staff
  • Strong verbal communication and collaboration skills including the ability to work with both technical and non-technical customers/peers to research and resolve problems
  • Ability to maintain composure under pressure and work calmly during an emergency
  • Ability to manage multiple tasks and schedules

 



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