Quality Manager
Salem, VA

We are seeking a Quality Manager for a growing industrial manufacturing focused company to lead a team of Quality control inspectors for military customers in a fast paced environment.  This leadership role would be responsible for a team of 6 inspectors . This is an excellent opportunity to learn and to grow a career within a dynamic industry. 

On a daily basis, the Quality Manager will mainly be responsible for the following:

• Promote teamwork and cooperative effort.
• Understand and apply appropriate quality assurance and improvement processes.
• Practice positive customer relations and constructive problem solving.
• Recognize and evaluate the impact to others when making any decision.
• Continuously upgrade skills and knowledge to improve personal effectiveness and provide training and guidance to less experienced/skilled personnel.
• Maintain a safe and unobstructed work area, follow all safety guidelines and utilize appropriate safety equipment and practices.
  
• Promoting quality achievement and performance improvement throughout the organization.
• Setting QA compliance objectives and ensuring that targets are achieved.
• Maintaining awareness of the business context and company profitability, including budgetary control issues.
• Assessing the product specifications of the company and its suppliers, and comparing with customer requirements.
• Working with purchasing staff to establish quality requirements from external suppliers.
• Ensuring compliance with national and international standards and legislation.
• Considering the application of environmental and health and safety standards.
• Agreeing standards and establishing clearly defined quality methods for staff to apply.
• Defining quality procedures in conjunction with operating staff.
• Setting up and maintaining controls and documentation procedures.
• Identifying relevant quality-related training needs and delivering training.
• Collating and analyzing performance data and charts against defined parameters.
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
• Supervising technical staff in carrying out tests and checks.
• Writing technical and management systems reports.
• Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
• Persuading reluctant staff to change their way of working to incorporate quality methods.
• Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
• Establishing standards of service for customers or clients.
• Preparing clear explanatory documents such as customers’ charters.
• Monitoring performance by gathering relevant data and producing statistical reports.

Working Relationships:

• 35% Suppliers
• 35% Customers
• 30% Internal Employees

Experience and Functional Requirements:

• Leadership experience
• Knowledge of military QC requirements and specifications
• Understand drawings, including GD&T and dimensional layouts.
• In-depth knowledge of ISO:9001 and TS16949 quality management standards and ISO14000 environmental management system
• Proficient computer and writing skills
• Professional manner and appearance
• Self-motivated
• Strong interpersonal skills