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Quality Manager
Salem, VA

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Direct Hire

$60,000 - $60,000 / yr

We are seeking a Quality Manager for a growing industrial manufacturing focused company to lead a team of Quality control inspectors for military customers in a fast paced environment.  This leadership role would be responsible for a team of 6 inspectors . This is an excellent opportunity to learn and to grow a career within a dynamic industry. 

On a daily basis, the Quality Manager will mainly be responsible for the following:

  • Promote teamwork and cooperative effort.
  • Understand and apply appropriate quality assurance and improvement processes.
  • Practice positive customer relations and constructive problem solving.
  • Recognize and evaluate the impact to others when making any decision.
  • Continuously upgrade skills and knowledge to improve personal effectiveness and provide training and guidance to less experienced/skilled personnel.
  • Maintain a safe and unobstructed work area, follow all safety guidelines and utilize appropriate safety equipment and practices.
  • Promoting quality achievement and performance improvement throughout the organization.
  • Setting QA compliance objectives and ensuring that targets are achieved.
  • Maintaining awareness of the business context and company profitability, including budgetary control issues.
  • Assessing the product specifications of the company and its suppliers, and comparing with customer requirements.
  • Working with purchasing staff to establish quality requirements from external suppliers.
  • Ensuring compliance with national and international standards and legislation.
  • Considering the application of environmental and health and safety standards.
  • Agreeing standards and establishing clearly defined quality methods for staff to apply.
  • Defining quality procedures in conjunction with operating staff.
  • Setting up and maintaining controls and documentation procedures.
  • Identifying relevant quality-related training needs and delivering training.
  • Collating and analyzing performance data and charts against defined parameters.
  • Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
  • Supervising technical staff in carrying out tests and checks.
  • Writing technical and management systems reports.
  • Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
  • Persuading reluctant staff to change their way of working to incorporate quality methods.
  • Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
  • Establishing standards of service for customers or clients.
  • Preparing clear explanatory documents such as customers’ charters.
  • Monitoring performance by gathering relevant data and producing statistical reports.

Working Relationships:

    • 35% Suppliers
    • 35% Customers
    • 30% Internal Employees

Experience and Functional Requirements:

  • Leadership experience
  • Knowledge of military QC requirements and specifications
  • Understand drawings, including GD&T and dimensional layouts.
  • In-depth knowledge of ISO:9001 and TS16949 quality management standards and ISO14000 environmental management system
  • Proficient computer and writing skills
  • Professional manner and appearance
  • Self-motivated
  • Strong interpersonal skills

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