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IT Support Engineer
Bound Brook, NJ

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Direct Hire

$65,000.00 - $75,000.00

We are seeking a IT Support Engineer for a direct hire employee role with our client headquartered in Bound Brook, NJ, with clients in the NYC metro area for day travel. Compensation depends upon experience level. 4+ years of IT Support experience, specifically working within an MSP environment handling MS Windows & Azure, IP networking, with PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools experience.
We are seeking IT consultants who are problem-solvers with a passion and enthusiasm for personal and professional growth in a challenging, high-energy, values-based environment. We support clients in a variety of industries, using the most advanced technologies, in a culture that puts employees first.
Our Ideal Candidate will have:
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Minimum 4 years experience working in an MSP environment, supporting clients both remotely and in person.
• Current industry certifications.
• Strong analytical and problem-solving skills.
• Passion, enthusiasm, and commitment to ongoing professional development
• Excellent knowledge of industry standard software and technologies.
• The ability to effectively manage their time.
• Experience with RMM and PSA tools.
• Willingness to travel to client locations when required, including New York City.
Desired Skillsets:
• A practical understanding of the OSI model to be able to identify and troubleshoot issues rapidly and efficiently
• IP networking, (DNS, DHCP, etc.)
• Network Management and Security – Dell and Cisco platforms
• Firewall Deployment and Management including SonicWALL
• VPN and VLAN experience
• Wireless Access Points
• Device Management -Mobile Security, Network printers and scanners
• Deploying, troubleshooting, and managing Windows Server and Desktop environments.
• Virtual computing platforms / VMware / Hyper-V
• Active Directory, Group Policy
• Office 365 Administration, migration from on-prep to Office365 email.
• Azure AD, Sync, Server Management
• Backup and Disaster Recovery (BC/DR) – Datto, Veeam, and Azure
Please note: This position is not open to 3rd party c2c agencies. No visa sponsorship provided. All applicants must have permanent US work authorization and not require sponsorship now or in the future.

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