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IT Support Analyst
Bound Brook, NJ

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Direct Hire

$50,000.00 - $60,000.00

We are recruiting for an IT Support Analyst for our client in Bound Brook, NJ (08805) for a full-time employee position. Compensation depends on experience. Minimum 3 years experience working with Microsoft Windows and applications, as well as good networking skills.
The position is ideal for IT professionals who are problem-solvers to help support clients in a variety of industries, using the most advanced technologies, in a culture that puts employees first.

Our Ideal Candidate will have:

  • Excellent communication skills, both written and verbal.
  • Excellent customer service skills.
  • Previous experience working in an MSP environment is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent knowledge of industry standard software and technologies.
  • The ability to effectively manage their time.
  • Experience with RMM and PSA tools.
  • An ability to prioritize their tasks to ensure response times are met.
  • The ability to remain calm when stressful situations arise.
  • A commitment to keep all documentation current and accurate.
  • Willingness to travel to client locations when required, including New York City.

Required Skillsets:

  • A practical understanding of the OSI model to be able to identify and troubleshoot issues rapidly and efficiently
  • IP networking, (DNS, DHCP, etc.)
  • Network Security
  • Firewall Deployment and Management
  • VPN and VLAN experience
  • Wireless Access Points
  • Network printers and scanners
  • VOIP
  • Backups and Disaster Recovery
  • Deploying, troubleshooting, and managing Windows Server and Desktop environments.
  • Virtual computing platforms / VMware / Hyper-V
  • Active Directory, Group Policy
  • Office 365 Administration
  • Azure AD
  • Passion, enthusiasm, and commitment to ongoing professional development
Please note: This position is not open to 3rd party c2c agencies. No visa sponsorship provided. All applicants must have permanent US work authorization and not require sponsorship now or in the future. Locals/daily commuting distance only please.

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