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IT Specialist
Berlin, BE

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Direct Hire

This full-time position is based in Berlin and reports directly to the IT Manager. The chosen candidate will be an integral part of the site team, responsible for managing all IT-related problems, customer support, and projects. As an IT Specialist you will be responsible to provide technical support and guidance to the company clients, all the IT projects and support.


  • Maintaining communication with the Operations Manager and ensuring that branch policies are in line
  • Providing technical support and guidance to the company clients
  • Integration of new technology systems throughout the German market
  • Network administration – VLANs, Switches, VoIP, etc
  • Managing network printers – installing and configuring
  • Maintain and operate conference rooms AV systems
  • Documentation and developing training materials as necessary


  • 3-4 years of Helpdesk or Deskside support experience – a must
  • Bachelor’s degree preferred, but not essential
  • Hardware and troubleshooting skills – a must
  • Familiarity with Cisco Meraki – a must
  • Strong customer relations experience
  • Excellent English communication skills, with the ability to explain technical terminology to non-technical end users

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