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Front Office Manager – Medical Practice
Cleveland, OH

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Direct Hire

$55,000 - $70,000 / yr

Front Office Manager – Join a Premier Medical Practice

Are you a natural-born Leader with a knack for making things run smoothly? Do you have a passion for providing top-notch service in a medical practice? If your answer is a resounding “yes,” then you might be the perfect fit for the Front Office Manager position our client is looking to fill!

About Our Client: Our client is a vibrant medical practice committed to clinical expertise, innovative thinking, and providing comprehensive, compassionate family care for over 30 years. Their practice thrives on the trust placed in them by their families, and they strive to be an invaluable resource and trusted partner throughout their patients’ lives. They believe in kindness, service, and quality, and they are looking for a Leader who embodies these values.

The Role: As the Front Office Manager, you’ll be the heartbeat of our client’s office operations. You’ll oversee the front office staff, ensuring that everything runs like a well-oiled machine. From setting schedules and approving payroll to enforcing compliance with HIPAA regulations, your leadership will be crucial in maintaining their high standards. You’ll also supervise the creation of electronic health records, assist with insurance authorizations, and medical billing, ensuring every detail is handled with precision and care.

Key Responsibilities:

  • Schedule and Oversee Staff: Crafting schedules, managing payroll, and approving overtime are all in a day’s work for you.
  • Supervise Patient Records: Oversee the creation and management of electronic health records, ensuring they’re accurate and up-to-date.
  • Update Office Procedures: Keep office procedures fresh and efficient, implementing improvements as needed.
  • Assist with Billing: Provide support with insurance authorizations and medical billing to keep things running smoothly.
  • Maintain Provider Schedules: Ensure that providers’ schedules are managed effectively.
  • Ensure Compliance: Uphold HIPAA regulations and internal policies to the highest standard.
  • Receptionist Duties: Jump in to assist with front desk tasks whenever necessary.


  • Educational Background: A Bachelor’s degree in healthcare administration, business administration, or a related field is preferred. An Associate’s degree with equivalent experience may be considered.  
  • Experience: Prior experience in a medical office, preferably in a supervisory role, is essential. You should have managed a team of over 20 people before.
  • Skills: Familiarity with medical terminology, basic computer skills, and strong organizational abilities are a must.

The Ideal Candidate: You are a Leader who believes in kindness, service, and quality. You excel in managing and mentoring people, fostering a culture of excellence and compassion. Your experience in a medical office setting, coupled with your ability to handle multiple tasks with ease, makes you an invaluable asset to our client’s team.

Why Join Us? Our client is not just a workplace; they are a family. They value above-and-beyond service and the relationships they build with their families and coworkers. They are committed to continuous learning and growth, ensuring that their team members thrive both personally and professionally.

If you’re ready to lead with kindness, service, and quality, and to make a lasting impact in the lives of patients and their families, we’d love to hear from you. Join our client and become a Leader in a practice that values excellence and compassion.

Apply now and take the next step in your career as a Front Office Manager. Be the Leader you were born to be!

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