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Executive IT Support Technician
Greenwich, CT

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Direct Hire

$50.00 - $60.00

We are seeking an IT Support Technician for a 6+ month contract role with our client in midtown, New York City. Compensation depends upon experience level. 5+ years experience with Windows, Mac, Cisco, Microsoft 365, SharePoint, and Azure highly preferred.
The ideal candidate is a self-starter and will demonstrate an ability to proactively manage and complete various open tasks and assignments independently and collaboratively. The successful candidate will take initiative, multitask, demonstrate foresight, take ownership and responsibility over their assignments, be a willing and eager team player, be highly responsive and efficient, and have the willingness to learn and adapt in a very fluid environment.
• Troubleshoot, diagnose, and resolve technical hardware and software issues onsite for the New York office and remote support to all end users
• Troubleshoot Windows 11 OS, Mac and other operating system issues on a regular basis
• Support AV needs throughout the office, preparing Zoom, Cisco, and Microsoft Teams meetings for employees as needed, managing and fixing issues as they arise
• Prioritize and resolve all onsite and remote IT requests in an organized and timely manner keeping end user informed of the progress to fix the issue
• Perform hands-on fixes, including installing and upgrading software and hardware
• Collaborate with IT, Human Resources, and Administration teams to prepare meetings, new hire technology, and onboarding and offboarding
• Maintain daily technical operations in the New York office
• 5+ years of onsite and remote technology support
• Troubleshooting Windows, Mac, Cisco, Microsoft 365, SharePoint and OneDrive experience required
• Experience with Building Management Systems, Azure ID, and Cloud based storage solutions strongly preferred
• Experience with Bloomberg and apps like Slack and Teams preferred
• Relevant experience required, undergraduate degree from accredited College/University preferred
Please note: This position is not open to 3rd party c2c agencies. No visa sponsorship provided. All applicants must have permanent US work authorization and not require sponsorship now or in the future.

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