e-Billing Specialist
Cleveland, OH

We are seeking an e-Billing Specialist to join our team. The e-Billing Specialist will be responsible for processing computerized billing from start to finish, including narrative edits, unbilled write-offs, and distribution of month-end prebills and reports for specific timekeepers. The e-Billing Specialist will also monitor BillBlast/e-Billing systems for submissions and rejections, work with billing and collections teams to resolve e-Billing issues, and communicate with personnel and external contacts in a timely and professional manner.

Essential Functions:

1. Understand the start-to-finish billing process and procedures.

2. Understand multiple e-Billing sites and requirements.

3. Monitor BillBlast/e-Billing systems for submissions and rejections.

4. Work with billing and collections teams to solve e-Billing issues.

5. Communicate properly and promptly with BFCA personnel and external contacts at all times and exhibit a high level of customer service.

6. Process/follow-up appeals as needed.

7. Review invoices for OCG requirements.

8. Enter rates/accruals into different systems.

9. Problem solve and think critically.

10. Work independently and in a team setting.

Additional Responsibilities:

1. Perform other duties as assigned.

Qualifications:

1. High School Diploma, Bachelor’s Degree preferred.

2. Minimum of one year of accounting, financial, or client billing experience.

3. Typing speed of 60 WPM and 10-key machine by touch.

4. Proficient in Excel and Word.

5. Aderant/BillBlast experience is a plus.

6. Excellent customer service attitude.

7. Flexibility to work overtime as necessary.

Additional Knowledge a Plus:

1. InTapp Time.

2. Chrome River Expense Reporting.

3. Elite WebView.

4. Interaction.