Commercial HVAC Service Manager
Company Profile: Located in the heart of Wilmington, we are a renowned HVAC solutions provider, offering premium commercial HVAC services that prioritize sustainability, efficiency, and innovation. Our reputation in Wilmington is built upon years of dedicated service, client satisfaction, and cutting-edge solutions.
Job Overview: The Commercial HVAC Service Manager holds a critical position, ensuring the optimal functioning of our HVAC services division. The ideal candidate is a seasoned professional with hands-on experience in large HVAC equipment services, combined with a strong managerial background. This role demands an in-depth understanding of the complexities and nuances of commercial HVAC systems, particularly large-scale equipment.
Service Oversight & Management:
- Oversee the daily operations of the HVAC service division.
- Ensure timely and efficient servicing, maintenance, and repair of commercial HVAC systems.
- Provide hands-on expertise in servicing large HVAC equipment including chillers, boilers, and VRFs.
- Troubleshoot complex technical issues and provide guidance to service technicians.
Team Leadership & Training:
- Lead, train, and mentor a team of HVAC technicians.
- Foster a culture of safety, professionalism, and continuous learning.
Customer Relationship Management:
- Engage with clients to understand their service needs and ensure satisfaction.
- Address and resolve any service-related issues or concerns promptly.
Estimation & Financial Management:
- (If involved in estimation) Use experience to provide accurate service estimates to clients.
- Monitor and manage service-related expenses, ensuring profitability and cost-effectiveness.
- Must be a local resident of Wilmington, NC.
- Demonstrable stable work history.
- Minimum of 3 years of commercial HVAC service management experience.
- Over 10 years of hands-on commercial HVAC experience, with a specialization in large equipment such as chillers, boilers, and VRFs.
- Estimating experience in HVAC services is beneficial.
- Strong leadership, interpersonal, and communication skills.
- Ability to work in high-pressure situations and ensure client satisfaction.
- Competitive salary package.
- Health and dental insurance.
- Opportunities for further training and professional development.
- Collaborative and progressive work environment.
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