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Commercial HVAC Service Manager
Wilmington, NC

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Company Profile: Located in the heart of Wilmington, we are a renowned HVAC solutions provider, offering premium commercial HVAC services that prioritize sustainability, efficiency, and innovation. Our reputation in Wilmington is built upon years of dedicated service, client satisfaction, and cutting-edge solutions.

Job Overview: The Commercial HVAC Service Manager holds a critical position, ensuring the optimal functioning of our HVAC services division. The ideal candidate is a seasoned professional with hands-on experience in large HVAC equipment services, combined with a strong managerial background. This role demands an in-depth understanding of the complexities and nuances of commercial HVAC systems, particularly large-scale equipment.

Key Responsibilities:

  1. Service Oversight & Management:

    • Oversee the daily operations of the HVAC service division.
    • Ensure timely and efficient servicing, maintenance, and repair of commercial HVAC systems.
  2. Technical Expertise:

    • Provide hands-on expertise in servicing large HVAC equipment including chillers, boilers, and VRFs.
    • Troubleshoot complex technical issues and provide guidance to service technicians.
  3. Team Leadership & Training:

    • Lead, train, and mentor a team of HVAC technicians.
    • Foster a culture of safety, professionalism, and continuous learning.
  4. Customer Relationship Management:

    • Engage with clients to understand their service needs and ensure satisfaction.
    • Address and resolve any service-related issues or concerns promptly.
  5. Estimation & Financial Management:

    • (If involved in estimation) Use experience to provide accurate service estimates to clients.
    • Monitor and manage service-related expenses, ensuring profitability and cost-effectiveness.


  • Must be a local resident of Wilmington, NC.
  • Demonstrable stable work history.
  • Minimum of 3 years of commercial HVAC service management experience.
  • Over 10 years of hands-on commercial HVAC experience, with a specialization in large equipment such as chillers, boilers, and VRFs.
  • Estimating experience in HVAC services is beneficial.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to work in high-pressure situations and ensure client satisfaction.


  • Competitive salary package.
  • Health and dental insurance.
  • Opportunities for further training and professional development.
  • Collaborative and progressive work environment.

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