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Collections Supervisor
Agoura Hills, CA

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Position is in Agoura Hills, but the candidate can be anywhere in California. MUST reside in CA
Must haves:
3+ years of supervisory experience 
MUST come from the legal industry (Workers Comp Defense Firm experience a plus) 
MUST have experience with the software listed below
The Legal Collections Supervisor will oversee the company’s collections activities through established policies and procedures. 
Legal Collections Supervisor Responsibilities:
·        Oversee the day-to-day work of collections to ensure that all accounts are followed up on in a timely manner, appeals are accurate and timely, and that the team is achieving productivity and quality targets
·        Monitor accounts receivable, research and resolve disputes and keep client collections activity accurate and up to date
·        Provide regular reporting to Management on outstanding AR by client, carrier and/or adjuster
·        Evaluate and create standard operating procedures for collection/recovery solutions
·        Mentor and train members of the Billing team regarding collection efforts, ensuring that the workload is dispersed, with accountability and follow up regarding results
·        Track and monitor KPIs (AR days, AR Aging, % AR > 90 days, Collections, etc.) to ensure that department benchmarks and targets are met
·        Work closely with Management to identify, escalate, and resolve collections issues
Legal Collections Supervisor Qualifications:
  • Bachelor’s degree in business administration, Accounting or Finance is preferrable
  • 3+ years of e-billing/accounting management experience in a law firm required, Workers’ Compensation experience preferred
  • Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc.
  • Advanced skills in Excel using advanced formulas, pivot tables, v-lookups 
  • Experience managing or supervising a collections team/department
  • Must have experience managing high volume accounts/revenue and reporting outstanding AR

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