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Assessment Care Manager – RN
Worcester, MA

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Our client is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. The company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers.

The care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.


No Nights/No Weekends/No On Call

18 Days of PTO

2 Personal Days


The Assessment, RN Care Manager (RN) works collaboratively as part of a care management team to guide prospective families through the initial assessment process, assess consumer and caregiver eligibility for services, develop an initial person centric plan of care and meet established timelines for timeliness of assessment and service activation.

The Assessment, RN Care Manager coaches, advocates and educates caregivers to assist with the daily health and well-being needs of consumers. This position supports the ongoing care management needs of cases as needed.

What You Will Do:

  • Manages initial contact with prospective families and educates them on qualifications as it relates to the consumer, caregiver and home.
  • Educates prospective families on the benefits of Adult Foster Care (AFC) services
  • Completes and coordinates all applicable clinical assessments and clinical evaluations
  • Coordinates consumer service activation and ensures that all required forms and standard procedures are followed for the activation process. Conducts orientation training for each caregiver before the caregiver enters the program as well as on-going training as required
  • Develops strong understanding of payer options and is able to guide prospective families through service activation process for applicable payer source
  • May provide ongoing coaching to caregiver in conjunction with Care Manager as needed to drive effective utilization of established best practices and protocols (CarePaths)
  • Develops and reviews each member’s plan of care on an ongoing basis
  • Assists caregiver with onboarding of company’s HIPAA secure technology platform. Ensures caregiver has proper understanding of how to successfully submit electronic daily communication
  • Completes nursing progress notes corresponding with each on-site visit or encounter, or more often as the member’s condition warrants
  • Ensures continuous survey readiness and compliance with all regulatory and accreditation agency standards
  • Performs other duties as assigned

What You Will Bring:

  • Must hold an active Registered Nurse (RN) License in the state of employment
  • Minimum two (2) years of recent experience in direct care of elders or adults with disabilities
  • Ability to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is required
  • Experience in case management, care planning and assessment for cases including but not limited to eldercare, people with disabilities, and other complex medical needs in a health care setting
  • Proficiency in common software and web-based applications (e.g. MS Office, case management systems)
  • Additional state-specific qualifications may be required.
  • Ability to work in a fast-paced environment 
  • Ability to multi-task


Must be willing to travel to homes in Worcester, North Central and Metro West (70%). Will be able to set own schedule. This is a remote position.  Mileage will be reimbursed.

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